Privacy Policy

Effective Date: 2023.12.21

Introduction

Welcome to GreyChat. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how GreyChat uses and protects any information that you give us when you use our customer service system.

Information We Collect

- Personal Information: We may collect personal information such as your name, email address, and any other details you provide when using our service.

- Interaction Data: This includes any information about your interactions with our customer service representatives, including chat logs and email correspondence.

How We Use Your Information

- To Provide Services: To respond to your inquiries and provide customer support.

- For Improvement: To improve our services and understand customer needs.

- Compliance and Protection: To comply with legal requirements and protect our users' rights.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may disclose your information to:

- Service providers who assist us in our operations.

- Law enforcement, if required by law.

Data Security

We implement a variety of security measures to maintain the safety of your personal information.

Your Rights

You have the right to access, correct, or delete your personal information. Please contact us if you wish to exercise these rights.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

Contact Us

If you have any questions about this privacy policy, please contact us at [email protected].